We specialize in providing

PTI technical support

and repair services

Talk to us, we will fix it

About Us

In-House Company Specializing in Access Control Systems, Offering Expert Technical Support and Repair Services

Security & Data Solutions, LLC is a spin-off of our sister company, Self Storage Security Solutions, LLC. With over 25 years of experience servicing the South Florida storage community, we have expanded our service area to cover the entire state of Florida. We specialize in installing, repairing, and servicing access control systems and components used in the self-storage industry, along with providing PTI technical support.

At the core of our company are our highly trained and certified technicians. Their expertise and hands-on experience guarantee top-notch technical support and reliable repairs, customized to your specific requirements. Whether it's troubleshooting, maintenance, or a full overhaul, we deliver precision and excellence in every service we provide.

Our Services

We Are Professional Technicians And We Can Ensure That Our Services Will Save You Money.

PTI Technical Support

We provide specialized PTI Technical Support to keep your access control systems running smoothly. See FAQ for more details

In-House Repair Services

We repair for now only PTI VP and Apex keypad boards which includes a two year warranty. In the future we have plans to fix other equipments. See FAQ for more details

Refurbished Equipment

We offer advance replacements for damaged PTI keypad boards. See FAQ for more details

Working Hours

Completed Projects

Happy Clients

Awards Received

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FAQ

How much will it cost?

Repair times and repair costs vary. Damaged devices will be tested upon receipt. A comprehensive assessment of the damages will be cataloged and a decision is made as to whether the device can be repaired or not. A detailed description of damages and cost to repair will be emailed to the client in a written proposal. Shipping costs are not included and are added to the final costs of the repairs.

How long it takes to repair?

Repairs start after a written approval from the client. Repairs will take no less than (5) Working days due to a 72-Hours bench testing of the repaired device. Once the repair device passes all in-house testing, it will be shipped back to the client.

What about advance replacements?

Advance replacements are available as follows:

-FALCON XT CONTROLLER advance replacement is $1,550. A $100 Core credit will be applied to the client’s invoice if the damaged core is received within 30-Days of purchase of an advance replacement device.

-APEX KEYPAD advance replacement is $775. A $100 Core credit will be applied to the client’s invoice if the damaged core is received within 30-Days of purchase of an advance replacement device.

-VP KEYPAD advance replacement is $600. A $100 Core credit will be applied to the client’s invoice if the damaged core is received within 30-Days of purchase of an advance replacement device.

When do I pay?

For new clients credit cards are accepted for payments. Complete payment will be required before shipping the refurbished devices back.