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PTI technical support
Remote troubleshooting for PTI access control systems, software, keypads, and connected equipment.
- System diagnostics
- Configuration support
- Clear next-step guidance
PTI keypad repair & access control specialists
Keep every gate, keypad, and entry point working.
Expert PTI technical support, in-house repairs, and dependable refurbished equipment—backed by more than 25 years of industry experience.
25+Years of experience
NationwideUSA repair coverage
In-houseCertified technicians
Showing PTI AP1
Built around uptime
Your access systems should never be a question mark.
Security & Data Solutions is an in-house team specializing in access control systems for the self-storage industry. We support facilities across Florida and repair equipment shipped to us from throughout the USA.
Our certified technicians combine more than 25 years of field experience with responsive, one-to-one support. From diagnostics and board-level repair to dependable advance replacements, every recommendation is practical, transparent, and built around your operation.
Meet your support team
Why facilities choose us
Experienced technicians. Clear answers. Reliable results.
25+
years serving the
storage industry
storage industry
What we do
One team for the full life of your access system.
Fast support today. Smarter repairs tomorrow. Reliable hardware when replacement is the best move.
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In-house repair services
Nationwide mail-in, component-level repairs for supported PTI VP and Apex keypad boards, completed by our in-house technicians.
- Expert bench testing
- Quality replacement parts
- Bench testing before return
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Refurbished equipment
Tested, ready-to-install PTI equipment and advance replacements that help keep your site online.
- Refurbished PTI keypads
- Advance replacement options
- Equipment availability checks
A simpler service experience
From problem reported to problem solved.
There is no maze of departments here. You reach a knowledgeable team that can assess the issue, explain the options, and move the work forward.
Talk to a technician →- 01Tell us what is happening
Share the system, symptoms, and urgency by phone or through the contact form.
- 02Get a practical diagnosis
We troubleshoot remotely and determine whether support, repair, or replacement makes sense.
- 03Put the solution in motion
Our team coordinates the next step and keeps you informed until your system is back on track.
Get in touch
Let’s get your system working right.
Tell us what you need help with. A member of our technical team will review your message and follow up with the right next step.
Call us(561) 477-4264
Email usinfo@ptikeypadrepair.com
Visit us12346 Wiles Rd
Coral Springs, FL 33076
Coral Springs, FL 33076
Service requestHow can we help?
Frequently asked
Answers before you call.
Still not sure where to start? Describe the issue and we’ll point you in the right direction.
Ask a question →Pricing depends on the equipment and the issue. After an initial assessment, we explain the recommended path and applicable cost before work moves forward.
Turnaround varies with the unit and parts availability. Contact us with the model and symptoms for a current estimate.
Yes, advance replacement options may be available for supported equipment. We will confirm inventory and fit before arranging shipment.
Payment timing depends on the service requested. We confirm terms and next steps with you before any billable work begins.